Event Registration - Ontario Municipal Administrators' Association
Open-House Webinar #2: Mastering the Art of Managing Difficult Direct Reports
12:15 PM - 1:15 PM EST

Event Description
In the dynamic and often complex environment of municipal governance, CAOs face unique challenges in managing direct reports. This open-house webinar is designed to provide a forum for CAOs to have a frank discussion on strategies and insights for optimizing team performance, enhancing communication, and fostering a collaborative work culture.
What to Expect:
Join us for an engaging and interactive session where you will have the opportunity to share experiences with peers and explore practical solutions to common challenges faced when managing direct reports. This session will not be recorded and is only available to full OMAA members.
Possible Topics:
  1. Building Trust and Accountability:
    • Techniques to establish and maintain trust with your direct reports.
    • Strategies for setting clear expectations and holding team members accountable.
  2. Effective Communication:
    • Best practices for transparent and constructive communication.
    • Tips for navigating difficult conversations and providing feedback.
  3. Motivation and Engagement:
    • Approaches to inspire and motivate your team.
  4. Conflict Resolution:
    • Methods for addressing and resolving conflicts efficiently.
    • Tools to create a harmonious and productive work environment.